Techncian

**Purpose of the Role**

Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements.

**Key Performance Areas**
- Carry out maintenance & repairs as per Hyster standards/BHBW requirements.
- Understand and implement preventative maintenance.
- Identify and target opportunity for customer work.
- Fault finding
- Assemble IC and Electric machines in accordance with BHBW and Hyster standards.
- Fit Telematics black boxes to the machines
- Assist with the loading and unloading of containers.
- Partake in new machine stock take as and when required.
- Complete the PDI process and sign off new machines.
- Understanding of supplier warranty systems, policies & procedures
- Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site.
- Ensure services are done on time and as per schedule - achieve 95% completion rate.
- Provide mentorship to apprentices assigned to you.
- Maintain professional image when representing BHBW.
- Control own admin (labor booking, service reports, part returns, expenses etc.)
- Work In Progress - no jobs open for more than 7 days.
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
- Maintain a safe working environment (according to safety policy and procedures)
- Adherence to any reasonable instruction

**Qualification, Experience and Competencies**

Minimum Qualification- Grade 12
- Qualified in relevant trade (e.g., Diesel Mechanic/Auto electrical)
- Driver’s license - Code B
- Valid forklift license

Minimum Experience
- Do you have experience on working of forklifts and earth moving equipment?
- Do you have 3-4 years’ experience in the same position?

Competencies
- Sound interpersonal and communication skills
- Basic trouble shooting and problem-solving skills
- Machine specific technical knowledge and skills
- Technical report writing
- Basic business and financial understanding
- Applicable product knowledge
- Customer orientation
- Able to work under without supervision.
- Good knowledge of hydraulics
- Willingness to work overtime and standby.
- Good auto electrical knowledge would be an advantage.
- Ability to work on all types of fork trucks including Big Trucks
- Have a good selection of tools.
- Teamwork
- Computer literate and basic understanding of forklift software
- Ability to work under pressure and meet deadlines.