Reservationist - Gardens, Cape Town

3 weeks ago

Gardens, South Africa HotelJobs.co.za Full time

Maximize sales by responding to guests with accurate information in a professional and timeous manner.
- Be able to process bookings from initial contact, follow up, obtaining of guest details and collection of monies due.
- Process bookings which have been received from Direct Guests, Trade and Online booking channels.
- Liaise and communicate with internal stakeholders effectively.
- Maintain office procedures to ensure that all information is easily retrievable by all staff
- Front desk shifts

**Requirements**:

- Minimum 2-3 years’ experience in a Reservationist
- Opera or Opera Cloud knowledge
- Able to work in a small team environment
- Be committed to service excellence
- Accuracy and attention to detail is crucial
- Able to work under pressure and can complete work quickly and accurately
- Be thorough and methodical
- Be friendly and outgoing
- Brings energy, passion, and a willingness to learn and contribute to the team
- Strong work ethic
- Excellent command of English - both written and verbal
- Proficient in MS Word, Excel and Outlook
- Adhere to company procedures

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