UX Writer

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- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

The overall job purpose of a UX writer is to create clear, concise, and effective content that enhances the user experience of digital products or services. UX writers play a critical role in shaping the language and tone of a product's interface, ensuring that it aligns with the brand's voice and effectively communicates with users. The overall job purpose of a UX writer is to create user-centered, clear, and concise content that aligns with the brand voice, supports the product's goals, and enhances the overall user experience

**Job Description**:
UX Writing:

- Design all product interfaces and automated message copy.
- Ensure that copy provides customers with guidance, context and comprehension of content.
- Ensure that copy is clear, consistent, user-centric, within our band tone and incorporates elements of storytelling where relevant.
- Participate in user research and validation to inform and validate UX writing hypotheses.
- Develop conversational designs that enable natural and efficient interactions between users and digital products.
- Ensure that all content is SEO-friendly and optimized for search engines.

Content Strategy:

- Design and manage our product copy strategy.
- Disseminate and communicate our copy strategy.
- Design and manage copy guidelines that are easy to understand and implement for anyone in the Product team.

Cross-functional Collaboration:

- Partner with Product Designers, Product Owners, Researchers to deliver on UX writing outputs.
- Ensure that content is delivered on time and meets quality standards.
- Independently manage stakeholders expectations across multiple projects.
- Collaborate with the product team to create clear and concise content that is consistent with the brand voice, tone, and style.
- Manage priority of work, with the oversight of the Product Design Director.

Role/person specification

Preferred Education
- Bachelor Degree in Communication Science / Relevant Qualification Experience
- 5 years relevant experience

Education

Bachelor's Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_