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Cashier

4 weeks ago

Umhlanga, South Africa GBS Full time

Are you passionate about customer service and thrive in a fast-paced environment? Do you have a friendly and trustworthy personality that ensures smooth, efficient service? If so, we want you to be the face of our vibrant team

Our established call center based in Umhlanga seeks a skilled **Cashier** to play a key role in delivering exceptional service to our staff, ensuring accurate transactions, and maintaining a welcoming atmosphere. You’ll be an essential part of creating an enjoyable, organized environment for both customers and team members.

**Key Responsibilities**:

- Manage transactions with customers using cash registers.
- Keeping track of all cash and credit transactions.
- Scan goods and ensure pricing is accurate.
- Receive payments whether in cash or credit and issue receipts.
- Issue receipts, refunds, change or tickets.
- Cross-sell products and introduce new ones.
- Resolve customer complaints, guide them, and provide relevant information.
- Greet customers when entering or leaving the store.
- Handle merchandise returns and exchanges and replenish stock.
- Handling and packing food for various campaigns.
- Cleaning of workstation and maintain a hygienic work ethic.
- Must ensure the surroundings are neat and tidy, and the surface areas are always sanitized.
- Dishing food to customers at the specific food portion size as directed by the catering manager.
- Analyzing the service periods and expedite when food is running low.
- Cashier will need to assist in other areas of the kitchen when their tasks are complete.
- Ensuring that all stock is checked on arrival, dated, labelled, and rotated using the FIFO system.
- Ensure the Food Hygiene and Health and Safety Regulations are always adhered to.

**What We’re Looking For**:

- Matric
- Must have at least **2 years prior experience as a cashier** using **Smart Retail POS systems**:

- Knowledge of health and safety rules in a kitchen
- Manual dexterity able to operate POS
- Basic PC knowledge
- Familiarity with kitchen equipment