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Restaurant Manager
4 weeks ago
**Job Tittle: Restaurant Manager**
Full job description
**DUTIES AND RESPONSIBILITIES**:
- Overseeing overall operation of the restaurant/ take-away
- Ensuring quality standards of food and Standard Operating Procedures are maintained
- Overseeing and managing stock control, purchasing and orders
- Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
- Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
- Managing staff including discipline and work rosters.
- Work within a team and drive the restaurant/take-away forward
- Ensuring compliance with health and safety regulations
- Ensure daily opening and closing procedures are conducted at the store
- Marketing activities - to ensure that promotion and incentive programmes are introduced at the store
- Customer service relations management - handling of customer service complaints and ensuring complaints are handled within the required time frame
- People management - ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
- Recruitment and selection - leading, training and monitoring the performance of the team in the store to increase productivity and profitability
- Performance evaluation of staff
**REQUIREMENTS**:
- Culinary diploma or equivalent qualification from a recognized institution.
- Valid driver's license and reliable transportation.
- Willingness to undergo credit and criminal background checks.
- Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
- POS experience and knowledge - Advantageous
- Management skills
- Organizational skills
- Customer service and good verbal communication skills
- Problem-solving skills
- Ability to work flexible hours, including weekends, public holidays, and evenings.
- Knowledge of health and safety regulations and food handling procedures.
Pay: R8 000,00 - R10 000,00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
**Experience**:
- Restaurant management: 2 years (preferred)
Application Deadline: 2024/04/25
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