Senior Store Leader

2 weeks ago


Durban, South Africa Cape Union Mart Full time

**Responsibilities**:

- Deliver exceptional customer service by implementing customer experience strategy
- Experience in managing all aspects of a flagship store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Taking on extra projects, i.e.; store openings, coaching junior Store leaders in the area.
- Implement change and diversity within store.
- Create & implement succession plans and define development action.
- Innovative visual merchandising to optimize sales
- Maintaining health & safety practices
- Implement all company policies and procedures.
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun

**Behavioural requirements**:

- Honesty in dealing with cash or finances
- Inspirational leadership
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management
- Thinking adaptability

**Minimum requirements**:

- 6 - 8 years of Management retail experience
- Matric or Equivalent
- Driver’s license & own transport (Advantageous)
- Clear criminal record
- Ability to communicate effectively at all levels


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