Marketing & Communication Manager

1 week ago

Nelspruit, South Africa Isilumko Staffing Full time

One of the 4 Major Banks in Mpumalanga is recruiting a **Marketing & Communication Manager **with 5-7 years Marketing and Communications experience, this person will report to the Senior Manager, Marketing & Communication and must have a Degree in Marketing or Social Sciences.

***

**Job description**

**Manage and execute marketing and communications campaigns and projects. As well as contribute to the development of marketing and communications strategy and plans for the relevant portfolio.**

**_ _**

**_Responsibilities: _**

**_Participate in the development/review of marketing and communication strategies, policies, and plans for portfolios_**_._
- **Align business strategy** for relevant portfolios and the **Marketing & Communications strategy.**:

- **Translate marketing & communication strategy** and develop detailed marketing & communication plans
- Review business unit marketing strategies and plans regularly
- Develop operational plans and oversee implementation
- Identify the need for the development / review of marketing policies

**_Manage Marketing & Communication Initiatives_**
- Manage marketing and communication activities to promote products and services.
- Manage and improve lead marketing campaigns
- Measuring results, planning, and ensuring implementation of promotional campaigns
- Manage the creation and publication of all marketing and communication material in line with marketing and communication strategies.
- Evaluate all Marketing and Communication campaigns by:

- setting up targets,
- identifying measurement tools and reporting
- Track trends and use insights to improve effectiveness and efficiency of marketing and communications.
- Manage marketing campaigns within approved costs, quality, and timelines.
- Approve and submit the reporting dashboard on all marketing and communication campaigns
- Monitor and propose action to ensure the effectiveness of marketing and communication campaigns

**_Drive effective Project Management of Marketing related projects for the Business._**
- Drive marketing and communication projects including - meeting deadlines, time management, contingency planning, approval channels, and procedures, budgeting, campaign analysis, and monitoring procedures.
- Establish and articulate project scope, strategy and objectives to internal Clients, production team, key leadership.
- Oversee production of online and offline marketing assets from initial concept to finished product and execution.

**Commission Marketing research and competitive intelligence.**
- Request market research surveys and studies to identify potential markets for products and services
- Investigate research results and develop customer insights.
- Provide recommendations based on research outcomes to the business and Senior Marketing Manager**.**

**Monitor Risk and Compliance.**
- Manage Risk timeously and report incidents
- Partner with Compliance ensuring marketing activities are compliant with regulatory frameworks.
- Drive effective mandatory compliance training in Group Marketing
- Complete mandatory compliance training

**Building Client Relationship**
- Maintain and develop ongoing relations with key internal and external stakeholders.
- Maintain partnerships with Group Vendor Management and Procurement in negotiating best rates/ prices with marketing service providers.
- Manage boarding process of new advertising agencies.

**People Management**
- **Team management** ensuring effective delivery of objectives for the area.
- Develop a high performing team by embedding the bank's performance process, regular performance feedback and Address **poor performance**.
- **Motivate team** ensuring they receive recognition for work well done.
- Maintain a **team succession plan** (review teams skills at least twice a year and have career conversations with staff)
- **Determine team developmental needs** and provide opportunities (training, rotation, on-the-job learning) budgeted for and executed.
- **Interview and recruit** new members of the team, including **determining correct salary** with input from Human Capital Business Partner.
- **Develop workforce plans** to ensure that current and future business requirements can be met. To be **revisited at least twice a year.**:

- Use workforce plans to obtain **headcount approvals on an annual** basis and as input into the financial budgeting cycles.
- **Produce quarterly leave plans** to ensure adequate coverage. Approve leave requests ad leave sale requests.
- **Monitor overtime** Analyse **reasons for overtime** and create actions to address the issues.
- **Initiate disciplinary processes** for team members.
- **Resolve grievances** raised by team members, escalating only if required.

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