Manager - Core Network Operations.NETwork Technology

6 months ago

Johannesburg, South Africa MTN Nigeria Full time

**Mission/ **Core purpose of the Job**:
Advising and Leading for a future proof FTTx network and system architecture to meet business requirements of Supersonic (required timelines, budget constraints, roll out of roadmaps, operational stability and quality standards).

**Key Performance Areas**:

- Ensure the day-to-day stability of the network and business systems in its current form
- Be able to create opportunities to improve on the performance of the above said network and systems
- Assist with high level support functions and escalations
- Interact with up-line providers/vendors/other members of TES (MTN Technical)
- Assist with the training and up-skilling of Support staff
- Take point on current & new projects
- Contribute to the research and assessment of new FTTH technologies and systems as well as customer needs
- Lead the team towards a strategic direction in the FTTH operations space
- Ensure that sufficient network capacity is deployed with a 6-month headroom to cater for the traffic forecast
- Perform network end-to-end audits, optimization, and performance monitoring
- Record keeping of technical details on network design, implementation plans and capital projects
- Determining the planning/design policies for the network and IT systems
- Constantly review design and drive optimisation changes
- Lead the team in terms of network optimisation requirements to ensure optimised use of assets and optimum performance
- Provide provision of detailed documentation for build and network operations
- Continuously strive to identify and eliminate non-contributory expenditure
- Act as technical representative in strategic Sales/Technical/Solution meetings
- Communicate actively throughout Network Group
- Adhere to the delegation of authority as determined by SM, NWG
- Equipment selection within the boundaries of the Procurement policy
- Use own discretion when no procedures or specifications exist
- Critical to be able to manage own time

**Network Optimisation & Performance**
- Perform on packet switch end-to-end audits, optimization, and performance monitoring
- Framework methodologies, plans, policies, and procedures for 2G/3G/LTE Packet Switch Operations
- Record keeping of technical details on network design, implementation plans and capital projects
- Lead in the new product development process
- Track and report on performance problems and performance improvements on division level
- Create frameworks and lead investigate performance issues and identify changes required on division level
- Review design and drive optimisation changes
- Lead the team in terms of network optimisation requirements to ensure optimised use of assets and optimum performance

**System and Application Optimisation & Performance**
- Maintain the technical health, performance, availability and health for the Supersonic business systems

**Communication and Co-ordination**
- Create frameworks and improve methodologies, procedures and processes both in the Network and Business System environments
- Provide provision of detailed documentation for build and operations
- Continuously strive to identify and eliminate non-contributory expenditure feeding back to Senior Manager
- Be the single point of contact for all packet requirements regarding interdepartmental requirements

**Technology Competencies**:

- **Strong **Networking knowledge
- Subnetting
- Routing
- Protocols
- OSI Layer
- Troubleshooting
- Types of networks
- Structures
- Knowledge of routers & switches
- Cisco
- Mikrotik
- Home CPE devices
- Knowledge of GPON technology
- Different network elements
- Concepts of GPON
- Linux / Asterisk Knowledge a must
- Needs to be solution driven
- Needs to be able to work standby (afterhours) when needed
- Needs to be able to work under pressure (against stringent deadlines
- Must be a flexible thinker and open to new ideas

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