Credit Controller

3 weeks ago

Sandton, South Africa Blue Label Telecoms Full time

**About The Company**

At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that can be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector.

**Job Purpose**

The incumbent is responsible for the management of client accounts through receivables and ensuring monies are collected timeously.

**Responsibilities**

**Core Functions**
- Send Customers Invoices and Statements on request
- Unsuspending of accounts that have been paid
- Phoning of overdue accounts
- Maintain accurate records of communication activity with customers
- Submit regular feedback per required deadlines set by the business to the credit-control supervisor
- Follow up on payments on a daily basis, to ensure payments are made timeously
- Send Final Notices to clients after approval has been received by the credit-control supervisor
- Set up payment arrangements documentation and send an acknowledgement of debt to those clients who have requested to settle accounts per an agreed arrangement
- Prepare files for the Credit control supervisor to hand accounts over to attorneys and collection agents
- Loading of temporary overdrafts if the customer has insufficient funds
- Preparing and calculating credit limit increase for customer accounts for approval by the financial manager
- Processing of credits in line with company policy
- Updating customer information in line with internal control processes
- Attend to calls professionally internally and externally
- Attend to all messages within an hour of receiving it
- Credit control functions are to be performed in line with the company credit policy
- Ability to reconcile accounts and communicate findings to customers
- Suspending customers that have not paid
- Compiling overdue reports for distribution to business
- Adherence to applicable legislation i.e. NCA etc

**None Core Functions**
- General Filing
- Assisting other departments with their functions when required

**Behavioural Competencies**
- Customer Focus
- Communicates Effectively

**Education**
- Matric
- Advance Excel Certificate an advantage
- Diploma in Debtors/Creditors

**Experience**
- Extensive knowledge of Microsoft Office with emphasis on excel and outlook
- Extensive knowledge of the AMS and AEON CRM & Navision systems

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