Ibmi L1 Administrator

**Introduction**

Through our client-facing brandsMetropolitan and Momentum,with Multiply (wellness and rewardsprogramme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

**Role Purpose**

An IBMi Administrator will work closely with all other MMH BU’s, Group IT and with the IBMi team. This role will report to the Group IT IBMi Manager and will require specific skills in the IBMi environment. This is a L1 position within the Group IT IBMi Technical Team.

**Requirements**:

- Grade 12 or equivalent qualification
- Relevant IT qualification
- At least 3 - 5 years working experience on the IBMi (AS400)
- Administrator certification in relevant operating systems
- IBMi Operations
- IBM Manta course
- IBMi System Administrator Certification
- Relevant IBM Approved Badges

**Duties & Responsibilities**
- Responsible to administer all IBMi servers (Audits, Security, HA, Production, Development, DRP, 3rd party software etc.)
- Following and performing the accurate escalation processes and communicate on the relevant incidents via Jira
Investigating, diagnosing and taking prescribed actions on all technical events, operational events, alarms and incidents
- Maintaining all security related aspects on all IBMi servers
- Contributeing to team effort by accomplishing related results as needed
- Identifying any business risk, fault with systems or services and escalate accordingly
- Troubleshooting issues with IBM supplied tools and interactions with vendors like IBM, Oracle, etc.
- Responsible for disaster recovery and HA solutions. Role swap environments to accomplish high availability
In event of system failures provide support and resolutions to recover systems
- Installing and maintaining IBMi patches (PTF’s) and management thereof
Accuracy with following procedures and requests
- Operating/Administrating IBMi Systems and deploy according to procedures
- Monitoring of IBMi Systems
- Liaising on a regular basis with business units, developer and BA's
- Performing regular checks and ensure that all infrastructure are maintained according to policies to function optimally
- Ensuring system checks are done within time scales defined and troubleshoot any potential problems or existing problems timeously
- Investigating audit findings and implement solutions where needed including SANS guidelines
- Updating all relevant documentation with relation to all IBMi administrative tasks and procedures
- Supporting Operational staff
- Providing innovative ideas to improve the environment and make valuable contribution to the business needs and processes
- Effective management of all system resources to save cost
- Provide technical leadership and ownership of issues across multiple disciplines and technologies.
- Conduct performance tuning and troubleshooting.
- Identify technical innovation and process improvement opportunitie including Cloud solutions
- Research and implement appropriate System Administration best practices, and tools.
- Jira knowledge and logging and maintaining calls
- Creation of user profiles and maintaining of profiles
- Reports management, upload reports, do monthly reports for management, Q-reports and Yearly reports
- Manage and understand FACS processes

**Competencies**
- Communication skills
- Problem-solving skills
- Critical thinking
- Planning and organising skills
- Interpersonal skills
- Analytical skills