Atlassian Administrator

**Who are we?**
- Minimum Qualification Required- Grade 12 Senior Certificate
- Atlassian Certified Associate will be advantageous.
- Minimum Experience- 5+ years of relevant job experience in an enterprise environment using Confluence, Jira Service Management, Jira Software, Crucible, Bamboo and Bitbucket cloud-based products.
- 5+ Years of IT Support/Administration experience in an enterprise environment
- Must have experience with corporate infrastructure automation.
- Must be proficient in at least one or more scripting languages and experience with APIs and webhooks.
- Must have a broad understanding of agile software development practices.
- Must be proficient in both verbal and written communication in English.
- Must be proficient in extracting information from the Atlassian suite, and creating reports/dashboards that can be used to monitor and evaluate team performance.
- Deliverables include, but will not be limited to- Management of Atlassian tools on a day-to-day basis, including such tasks as user administration, access and permissions, workflow and space development, and general administrative tasks required by core users.
- Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins.
- Collaborate with stakeholders to understand business needs and perform all required efforts to design, build, and implement effective, scalable, and adaptable solutions to advance the business.
- Collaborate with stakeholders to understand business needs and to design and implement Jira Service Management across different departments within the business.
- Integrate Atlassian tools with other systems, eg GIT, CI/CD Pipelines etc.
- Automate repetitive tasks using scripting in the Atlassian environment.
- Assist users with Atlassian tool usage and provide training as required.
- Competencies Required- Organization and time-management
- Communication
- Problem-solving
- Teamwork
- Life-long learner
- Accountability

**What will you do?**
- Under general supervision, responsible for the installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware and associated utility software products, which could include Web servers, in support of business processing requirements and operating and service level agreements and in accordance with established routines. Performs basic software installations and upgrades to operating systems. Responsible for the authorisation and monitoring of access to computers or infrastructure in accordance with established organisational policy. Includes investigation of unauthorised access, and the performance of other administrative duties relating to security management. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.**Knowledge and Skills**
- Operating system software and hardware and utility software- Software installations and upgrades- Business requirements- Security management and data recovery- Change control**Personal Attributes**
- Organisational savvy - Contributing through others- Manages complexity - Contributing through others- Plans and aligns - Contributing through others- Optimises work processes - Contributing through others**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Core Competencies**
- Cultivates innovation - Contributing through others- Customer focus - Contributing through others- Drives results - Contributing through others- Collaborates - Contributing through others- Being resilient - Contributing through others**Turnaround time**Our commitment to transformation**

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.