Product Manager
6 months ago
**WHAT WE DO**
We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it
Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love
**OUR VALUES**
- **Collaborative **_- we're a clan and work together as a team, always towards a common goal_
- ** Committed**_ - we're accountable and follow through no matter the challenge_
- ** Curious **_- we look for better ways to do things and make a positive difference_
- ** Connected**_ - we stay close to, learn from and look to understand each other and our customers_
- ** Compassionate**_ - we go out of our way to care about our colleagues, our customers and our community_
**OVERALL PURPOSE**
The Product Manager at Lula plays a key role in translating the company's vision into a concrete reality. By inspiring and influencing the team, the PM leads the way in product planning and delivery. Responsibilities include defining and communicating the roadmap, ensuring the generation of long-term customer and business value. Collaboration with cross-functional teams is vital to driving strategic business outcomes, with a focus on the necessary people, process, and technology changes required for successful objective achievement.
**Duties and Responsibilities will include, but not be limited to**:
**Defining out roadmaps and aligning our strategy to deliverables**:
- Driving business impact by mapping product functionality and commitments to the strategic objectives of our channels and the business
- Defining a clear delivery schedule of highly prioritised features and initiatives that deliver against our business vision
**Collaborating and building excellent relationships**:
- Proactively working with stakeholders to factor their requirements into product decisions
- Influencing peers and direct reports with the goal of enabling them to successfully deliver on their product areas, to continuously grow their product craft and deliver meaningful business outcomes
- Influencing and persuading Lula's senior managers and executives to help achieve goals, remove blockers and deliver meaningful business outcomes
**Gaining a deep understanding of our customer's needs and what progress for them looks like**:
- Analysing data to generate actionable insights and turn these into measurable and impactful business outcomes
- Using customer feedback to understand how users engage with our products to drive meaningful outcomes for the business
- Defining a vision for UX and UI designers to build end-to-end journeys that ensure we're generating value for our customers
**Managing the delivery of Lula's roadmap**:
- Managing the creation of clear and actionable product goals and feature specifications in line with Lula's product requirements definition standards.
- Collaborating with Lula's Senior Tech teams to iteratively and quickly deliver product functionality that accomplishes our goals
- Ensuring the reliability and quality of product releases meet our standards and our customer expectations.
**MINDSET & SKILLS**
- Strategic planning and communication skills
- People management and mentoring skills
- Strong analytical and problem-solving skills
- User-centric and customer focused approach
- Knowledge of customer desires and behaviours
- Excellent communication and collaboration skills
- Confident decision-maker
- Excellent attention to detail
- Strong collaboration skills and a passion for working with people
- Good prioritisation and time management skills
- Deadline driven - you know what success looks like and how to measure it
- Positive, high energy and committed to live, demonstrate and get excited about the Lula values
**THE SKILLS AND EXPERIENCE WE'RE LOOKING FOR**
- Bachelor degree in a relevant field or equivalent
- 5+ years of working experience as a Product Owner
- Product owner certification an added bonus
- Experience with prototyping, testing, and validating product hypotheses
- Experience defining, prioritising and communicating a product roadmap across the organisation
- Hands-on experience working with Engineering teams in an Agile environment with an understanding of agile development process
- Excellent communication and collaboration skills with a proven ability to work with cross-functional teams
- Technical acumen and genuine passion for technology
- Understanding of core concepts related to UI/UX design
- Experience with product management tools such as JIRA, Confluence, Trello is a plus
**ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGET
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