Temporary Internal Sales Consultant
7 days ago
**Minimum requirements for the role**:
- Must have completed a National Senior Certificate
- A Diploma in Business Administration or similar is advantageous
- Minimum 2 years previous experience in sales administration or a similar role will be required
- Knowledge of SHEQ Management Systems and requirements will be ideal
- Must possess sound knowledge of all acts, i.e. hazardous chemicals, road transportation, dangers goods transport, etc.
- Exceptional inter-personal and customer service skills are important for this role
- Must be computer literate and working knowledge of Syspro or SAP,.NET and Khula App would be an added advantage
- Possess the ability to converse in both English and Afrikaans (verbally and written) due to the nature of the companys client base
- Receiving and processing of customers orders.
- Following up on customer quotations to ensure timeous fulfilment.
- Maintaining Customer Price Lists on a monthly basis.
- Communicating with logistics and warehousing to ensure regular updates to customers on all aspects of orders.
- Timely invoicing and following up for Khula related orders.
- Complying with transport administration process in executing customer orders.
- Assisting with the refinement of customer order fulfilment processes.
- Receiving and managing call centre queries or complaints.
- Responding within agreed service level agreement to all customer supply chain queries.
- Investigating and closing-off of queries logged with call centre.
- Performing root cause analysis for common call centre complaints or queries.
- Providing administrative support for logistics and procurement.
- Performing relief function for the logistics team.
- Conducting inter-distribution stock administration.
- Assisting with the processing of depot stock transfers.
- Complying with Safety, Health and Environment standards.
**Salary package, including benefits, are highly negotiable depending on experience gained
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