Istore Manager

2 weeks ago

Polokwane, South Africa Core Group Southern Africa Full time

You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.

As the iStore, Store Manager you are at the steer of our helm. You would be responsible and accountable for the Store and all its workings.

Your store would need to be synonymous with anything Mac in the customers eyes.

**You need to have**:

- A Completed Matric (Tertiary Qualification would be advantageous)
- 5+ years leading large teams in a complex and high turnover environment
- Matrix management capability to ensure co-operation across business functions
- Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
- Understanding corporate strategic direction and targets
- Proven track record of excellent customer experience
- Experience in compiling report on store performance.
- Proven track record of driving Store targets and results
- Retail operations experience and knowledge

**Experience**:

- Minimum of five years managerial experience
- Previous track record in a target driven environment
- Previous experience managing a store of a similar turnover

**Responsibilities**:

- Customer service
- Sales targets
- Systems management
- Stock management
- Human resources
- Operations

**Critical Success Factors**:

- Sales driven
- Passion for service excellence
- Inspirational leader

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