Lab Manager

2 weeks ago

Cape Town, South Africa Rory Mackie & Associates Full time

Our client is a leading spices, sources and other food ingredients supplier in SA.

Main Purpose of job:

- Oversee and manage the QA and QC laboratory teams
- Ensure tests are done to yield accurate results, and take action when the risk of producing incorrect results are presented
- Facilitate implementation and maintenance of Laboratory Quality Management system
- Ensure that the day-to-day requirements of the quality control laboratory functions are completed
- Supervise QC and QA Analysts
- Ensure equipment is serviced and calibrated
- Ensure Analysts are trained and competent to perform testing
- Conduct training when required on testing to Analysts
- Report noncomplying results to Technical Manager
- Ensure lab consumable supply is sufficient to ensure no stoppage in testing
- Test results must be available efficiently without unnecessary delays
- Benchmark the best practices of ISO 17025 when managing laboratory functions at all times e.g., method validations.
- Ensure the efficient and effective evaluation and release of final products and raw materials
- Approval of pre-shipment and buyers samples
- Work with Supplier Quality Assurance (SQA) to ensure supplier and raw material risk registers are kept up to date
- Manage noncompliance by suppliers working with SQA, including issuing of Non-conformance Reports (NCRs)
- Ensure all raw materials accepted for our clients manufacturing needs meets the specification for that raw material.
- Update testing parameters and testing to ensure appropriate tests are done on raw materials as part of quality assurance of raw materials
- Ensure raw material samples are taken correctly to aid testing accuracy
- Liaise with external labs to source testing where accreditation of test results is required
- Assist product development at times regarding raw material queries and testing
- Assist in identification of expired stock, extensions where necessary and disposal when needed
- Arrange for samples to be taken from operations on final product for testing
- Ensure accuracy of testing
- Reject nonconforming product
- Assist with root cause investigation of nonconforming stock
- Release of final product
- Issue Certificate of Analysis (COAs) and concessions
- Assist with customer complaints and investigations

Decisions without Supervisor/Manager’s approval:

- Raise NCRs and take corrective and preventive action
- Approve and reject result but report to Technical Manager
- Make amendments and approve standard operating procedures, forms and records
- Report non-conforming results to Technical Manager

Recommendations to Supervisor/Manager:

- Purchasing of new equipment
- New methodologies and training opportunity
- Make amendments to policies
- Rejecting and disposal of stock, changing suppliers

**Requirements**:

- Tertiary qualification: BSc, Degree, B. Tech or National Diploma in Food Technology/Food Science
- 5+ Food Manufacturing experience
- Background in Laboratory Testing and Lab Management experience
- Experience in the Food Manufacturing
- Experience in implementing and maintaining a Laboratory Quality Program
- Computer literate (MS Office, Syspro 7)
- Sound report writing & presentation skills

Competencies:

- Perform well under pressure and be flexible in working hours
- Strong Laboratory Quality Management systems and Good Laboratory Practice (GLP) background
- High analytical capability, implementing processes and systems to ensure compliance
- Able to work across divisions with a view to align integrated systems e.g., FSSC 22000 and SANS 17025

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