Senior Data Analyst

6 months ago

Cape Town, South Africa Yoco Full time

**Who we are**:
Yoco was founded in 2015, and has since processed over R100 billion in digital payments for over 400,000 businesses in South Africa. We’re breaking down barriers and unlocking economic opportunities that enable people to thrive.

We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for boldness, and a passion for simple, progressive solutions. We believe in uniting different people to solve hard problems together.

Our mission of making society more equal takes a variety of people, with different backgrounds and points of view, so we can keep building solutions that work for and include everyone.

Yoco is growing, and as we grow we have compelling challenges ahead of us.

Growing means we’re enabling more self-employed people and businesses to thrive every day. It also means that ambitious problem-solvers with big ideas are challenged, stimulated and will thrive at Yoco.

We don’t stop pushing, we break things to rebuild, we challenge ourselves and each other. We’re constantly evolving — and we’re doing it fast.

**About the** Data** **team**:
At Yoco, we invest in Data teams and tools, intentionally embedding them in everything we do. We’re data-driven, and we address questions that matter. For us, data is so much more than historical reporting, it determines what we’ll do next.

We’re growing fast, and so is the volume of data we collect — an ever-expanding scope for knowledge and creativity. Explore with us.

**About the role**:
You’ll be a Senior Data Analyst in the Data Science and Analytics team, part of the broader Data and Analytics team at Yoco.

The Data Science and Analytics team uses data to understand and optimise complex processes. Analysts and data scientists employ a wide range of approaches and techniques, from experiments, forecasting to predictive models to solve customer needs. We work closely with our business partner teams to rigorously define and measure metrics to drive business impact.

**What you will be doing**
- Lead, plan and execute analytics projects.
- Be a company-wide data representative and contribute to analytics best practice and processes.
- Design and build data products to drive business insights.
- Perform deep analysis to identify trends and model customer behaviour.
- Design experiments and test hypotheses from which define optimisation approaches and recommendations.
- Work closely with stakeholders to understand their needs beyond their request to uncover the “why”.
- Design and build dashboards to monitor key business metrics and performance KPIs.
- Mentor and guide junior members of the team.
- Promote data literacy in the company.

**About you**:

- Highly proficient in SQL and at least one BI/Data Visualisation tool (Looker, Tableau, PowerBI, etc.)
- Experience in Python or R for analytics, statistics and ML would be advantageous.
- Significant experience in an analytical role.
- Comfortable in mapping business questions to data problems.
- Proven experience in stakeholder management, acting as a business partner across different areas.
- You can communicate findings in a succinct and clear manner to a wide variety of stakeholders so that they can draw conclusions quickly and make rapid decisions.
- You have a strong understanding of the basics of A/B testing, user activity and retention analytics, funnels and customer segmentation.
- You have excellent commercial awareness and can prioritise working on problems with the highest business impact.

**The People We’re Looking For**:
We’re looking for people who want to grow. And as Yoco grows we hope they stay with us, long term.

Building things that make society more equal is a daunting task. And it’s not for everyone. We never stop pushing, we break things to rebuild, we challenge ourselves and teammates. We start over, we constantly evolve — and we do it fast. We know that it’s just the right kind of meaningful madness for our kind of visionary human.

So, who are you? You’re someone who resonates with our mission, but also our values, when it comes to how we work.

You’re a curious problem-solver with a passion for doing good. You’re bright and grounded, experimental and bold. You play open cards and get stuck in. You’re not afraid of change. You close the loop.

At Yoco, we love to laugh, cherish each other’s quirks, and be authentic.

Find out more about who we are here.

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