Technical Lead: Laboratory Services

3 months ago

Pretoria, South Africa SABS Full time

**Job Advert Summary**:
**About SABS**

Working for the South African Bureau of Standards (SABS) opens the mind to the world around you. The South African Bureau of Standards offers diverse career paths in a dynamic environment that nurtures and recognises potential. Become part of our vision of being a trusted standardisation and business assurance solution provider of choice and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

**Purpose Statement**

To provide supervision and ensure that the overall operational plans and processes for the Laboratory within the SABS is implemented for both in-house and outsourced work and priorities.

**Minimum Requirements**:
5 years relevant work experience in a relevant scientific field
2 years supervisory experience

**Duties and Responsibilities**:
**Functional Management**
- Implement the laboratory-specific operational plan within the Laboratory Services division.
- Monitor and continuously evaluate progress of the laboratory’s achievements against the operational objectives.
- Ensure the implementation and utilisation of all laboratory information management systems.
- Supervise operations effectively to deliver services within timelines and prescribed quality through effective resource management (human and infrastructure).
- Implement laboratory processes and schedules to deliver quality services efficiently.
- Drive an operational plan for the laboratory in line with the overall divisional operational strategy.
- Ensure the drive of continuous improvement of testing activities.
- Use insights gained through business information to compile reports, and metrics to measure success and inform the business decisions within area of responsibility.
- Provide timely operational information that will guide management to drive operational efficiency.
- Oversee and supervise the Laboratory within the cluster.
- Implement operational plans, workflows, agreements, policies and processes within the laboratory.
- Ensure proper laboratory records management.
- Participate in new Laboratory technology trends within South African organisations involved in innovation, research and development and commercialization, through attendance of conferences, seminars and training.
- Responsible for the effective implementation and maintenance of the quality management systems within the Laboratory.
- Participate in all laboratory related projects within scope of control.
- Ensure forecasting, planning and scheduling of testing activities (job level).
- Compile and submit weekly, monthly and quarterly operational performance reports.

**Risk and Compliance Management**
- Responsible for the coordination and maintenance of quality risk management in line with the requirements from ISO and SANAS.
- Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
- Support and provide evidence to all internal and external audit requirements.
- Oversee the maintenance and enforcement of related Service Level Agreements, policies and ISO standards to minimise business risk and ensure business continuity.
- Ensure adherence in the team to all relevant laws, policies and Standard Operating Procedures.

**Financial Management**
- Provide OPEX input in the planning and compilation of the annual budget aligned to the tactical delivery plans to support the implementation of set objectives.
- Ensure the effective implementation, monitoring of the Laboratory’s OPEX budget, and mitigate and report on any variances.
- Ensure the deployment of proper OPEX financial controls to manage the Laboratory budget.

**People Management**
- Proactively supervise all direct reports in order to ensure that the strategic objectives for the division is met.
- Maintain excellent human capital performance through employee empowerment, skills development and retention and succession planning within the team.
- Maintain an environment where employees respect and adhere to company standards of integrity and ethics by integrating these values into all processes, procedures and practices.
- Supervise and lead the laboratory by providing clarity of vision; prioritising resources; facilitating alignment of the team; setting high expectations; inspiring commitment; encouraging mutual support; and enabling development opportunities.
- Contribute to diversity management initiatives.
- Implement a learning culture within scope of control.

**Stakeholder Management**
- Identify and mitigate internal systems and procedural barriers to enhance excellent customer service.
- Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
- Represent and participate in the organisation’s committees and tasks teams when required.
- Attend meetings and present performance and bus

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