Internal Salesperson

5 days ago


Pretoria, South Africa MCE Electric Full time

Are you passionate about sales and customer service? Do you thrive in a dynamic, fast-paced environment? If so, MCE Electric wants you to join our team as an Internal Salesperson

**Job Summary**:
**Key Responsibilities**:

- ** Lead Management**:

- ** Customer Interaction**:

- Engage with potential and existing customers to understand their needs and offer appropriate products or services.
- Build and maintain strong relationships with clients to encourage repeat business.
- ** Sales Processes**:

- Prepare and send quotations, proposals, and sales orders.
- ** Back Order Processing**:

- Monitor and manage back orders, ensuring timely fulfilment.
- Communicate with Head Office and customers regarding back-order status and expected delivery times.
- ** Sales Administration**:

- Maintain accurate and up-to-date records of customer interactions and sales activities.
- ** Product Knowledge**:

- Stay informed about the company’s products, services, and industry trends.
- Educate customers about product features and benefits to assist in their purchasing decisions.
- ** Sales Support**:

- Collaborate with other departments, to ensure a seamless sales process.

**Knowledge and Abilities**:

- **Sales Acumen**: Strong understanding of sales techniques and customer service practices.
- ** Highly Organised**:Ability to manage multiple tasks, prioritise, and meet deadlines in a fast-paced environment.
- ** Excellent Communicator**: Strong verbal and written communication skills to effectively interact with customers and team members.
- ** Tech-Savvy**: Proficiency in using sales software and tools.
- ** Problem Solver**: Ability to identify customer needs and provide effective solutions.
- ** Professional**: Professionalism in all interactions, demonstrating a high level of integrity and reliability.

**Qualifications and Experience**:

- ** Education**:Grade 12 Certificate or equivalent.
- ** Experience**:Minimum of 2 years’ experience in an internal sales or customer service role, preferably within the electrical products or related industry.


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