Franchise Retail Operations Manger

2 weeks ago

KwazuluNatal, South Africa 101 Careers Full time

**Franchise Retail Operations Manager - Pietermaritzburg**

**Overall Key Focus of the role**: Enhancing the overall business performance simultaneously whilst being responsible for implementing effective strategies to ensure the smooth delivery of quality services and products to the customer/end user.

**Key/Essential Duties and Responsibilities**:
**Management of senior staff at the various regional locations**

**Managing Budgets and Expenditure**

**Hiring and Training of staff**

**Plan and design Training programs and mitigating training interventions with support team.**

**Monitoring Compliance in accordance with the specific laws and regulations.**

**Ensuring Safety at all times of staff and customers within the retail environment, this includes quality control and internal hygiene audits.**

**Maintain a strong inventory of all suppliers and rental items to ensure accuracy and identify shortages in advance.**

**Capacity planning to ensure future operational needs and design plan that will assist in meeting these needs by scaling resources to assist the business growth and expansion.**
- Strategic planning which includes being able to analyse the data quickly and effectively so decisions can be made.
- A comprehensive understanding of all support departments and their integrative role within the operations portfolio and strategy.
- New Project management and Facilitation.
- Sourcing of New store sites
- Reporting on a weekly basis on new sites to Head Office
- Travelling to all sites and management of all sites once set up

**Experience and Qualification**:

- 3-5 years operational management experience (This needs to encompass the role of an operational manager in its entirety which includes project management, business management, financial management, human resources, facilities management, information technology.
- 1-2 years’ experience within a franchise environment.
- Relevant tertiary qualification will be advantageous.

**Competencies**:
**Excellent communication skills**

**Strong decision-making skills.**

**Strong problem-solving skills.**

Excellent organizational skills

**Strong financial management skills**

**Time management skills**

**Strong Leadership skills**

**Strong emotional intelligence (EQ)**

**Excellent data processing skills**

**Efficient risk analysis skills**

**Excellent forecasting skills**

**Critical thinking skills**

Application Deadline: 2024/02/29

**Salary**: R15 000,00 - R25 000,00 per month

Ability to Commute:

- Kwazulu/Natal, KwaZulu-Natal (required)

Ability to Relocate:

- Kwazulu/Natal, KwaZulu-Natal: Relocate before starting work (required)

Application Deadline: 2024/02/29

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