Parts Psp Supervisor Offshore Global Grade 09
5 months ago
**Key Outputs**
- **Support Territories with Offshore Quotations (ADHOC)**:
- **Actively process all offshore parts orders for ROA (Caterpillar, FG Wilson, Perkins)**:
- **Correctly identify order and shipment types (incoterms)**:
- **Track backorders efficiently and effectively, including Parts Viz Case Creations**:
- **Provide feedback and sales status updates to ROA parts teams.**:
- **Good Receipt and good issue all offshore parts**:
- **Invoice parts to customers and provide commercial invoice for export purposes.**:
- **Transactional Adherence to the Export Policy**:
- **Submit EUED and Profile requests to CAT.**:
- **Submit claims on damage and short supply**:
- **Liaise with Middle East Finance Teams on Customer Offshore account adherence (credit limits,**:
- **Liaise with the appointed 4PL on logistics to the end user**:
- **Maintain Effective Communication with ROA Parts Teams**:
- **Facilitate Information gathering for New Offshore accounts**:
- **Support M.E Finance Team with Monthly Financial close off (reporting)**
**Qualification, Experience and Competencies**
- **Min Grade 12**:
- **2-3 years’ experience in similar role (Parts, Counter Sales experience)**:
- **SAP Experience (easily adaptable to migrating to new systems, Naxxt)**:
- **Very good business communication and interpersonal skills**:
- **Ability to process orders accurately and timeously**:
- **Ability to sell the value**:
- **Make use of reference material**:
- **Passion for the brand**:
- **Ability to diffuse difficult situations effectively**:
- **Ability to provide options**:
- **Mechanical understanding**:
- **IMM qualification would be a recommendation**:
- **Basic business and financial acumen**:
- **Attention To Detail**:
- **Teamwork
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