Production Technician

6 months ago

East London, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.

Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.

Provides support to customers/users where the product is highly technical or sophisticated in nature.

**Working at NTT**

Are you looking for a new challenge in your career? Do you want to work with like-minded people who are dedicated to providing the highest quality service possible? Are you looking to make an impact on your industry and the community at large? We believe this Production Technician role was created for you

As a Production Technician, you will be responsible for the testing of electronics. You will work in close collaboration with other technicians to ensure efficient production processes are followed and produce high quality products. You should have experience working within a small team, as well as having knowledge of your own technical area. This role is best suited to those who like to follow instructions and keep track of their time efficiently whilst also being able to think creatively when needed.

**Requirements**:

- Assists with testing and troubleshooting system malfunctions.
- Liaise with business and technical representatives to ensure the highest quality outcomes - Perform defect logging and reporting- Must be willing to work on a shift rotation

**Qualifications**
- Degree, diploma or relevant qualification in IT/Computing - 2 - 3 years demonstrated work experience- A+
- N+

**About Dimension Data**

Dimension Data is a leading African born technology provider and a proud member of the NTT Group, one of the world’s leading information communication technology (ICT) companies.

At Dimension Data we are pioneers that push the boundaries of what we know and what is possible. We empower our people to deliver client-centric solutions and work together to create new connections, new insight, and new value. By combining our regional experience with NTT’s leading global services, we deliver powerful technology solutions and innovations that enable a secure and connected future for our people, clients and communities.

Our belief in possibility drives us and our people make it happen. Here you can make a difference, to your clients, colleagues and communities, and your contribution is valued. Here you can belong, in an inclusive and diverse working environment where you are free to be your best self. Here you can own your career in a global company that will give you all you need to accelerate your growth and development. We want to see our people make the most of every opportunity, and together we can achieve the extraordinary.

Dimension Data is fully compliant with the Employment Equity laws governing each country it operates in.

Dimension Data reserves the right not to make an appointment to the post as advertised.

dimensiondatacareers

**Skills Summary**

API Integration, Cisco Routers and Switches, Cloud Infrastructure, Cloud Networking, Cloud Security, Cloud Services Management, Computing, Database Tuning, Firewalls, Infrastructure Deployment, Internet Access, Linux, Local Area Network (LAN), Networking Solutions, Network Support, Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), Performance Optimizations, Routing Protocols, SAP Expertise, TCP/IP Networking, Troubleshooting

**What will make you a good fit for the role?**

**Remote Type**:
**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where

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