Temporary Quality Controller

1 month ago

Johannesburg, South Africa Scorpion Legal Protection (RF) Pty Ltd Full time

**Job Title**

Temporary Quality Controller x 2

**Location**

Johannesburg

**Salary Grade**

Admin Clerk

**Reporting to**

Admin Regional Manager

**Reporting staff**

No

**Type of Position**

Temporary

**Working hours**

Mondays to Fridays from 08h00 - 16h30 and Saturdays

You may be required to work a late shift (i.e. until 20h00) on

alternative basis.
- **PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES**_
- **KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING**:_

**Duties/ Responsibilities**
- To quality assure all incoming field sales business submitted by sales teams from various branches to ensure the accuracy and completeness of the information.
- To liaise with clients for clarity and/or obtain any missing information to complete the joining membership process.
- To compile and maintain detailed records of all quality control activities, including any issues identified and action taken
- To conduct a verification process of the new members telephonically.
- To conduct customer surveys as and when required.
- Compile relevant reports and other admin duties for the business..
- **MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES**_

**Education**
- Must have Grade 12/Matric or equivalent qualification.
- Must have completed a Diploma in Business Administration/Sales qualification

in a related field.
- Must have a proven track record in quality Assurance role in sales or admin environment
- Additional quality controller training would be advantageous

**Experience**
- Must have 2 to 3 years working experience in the similar role

**Personal Attributes**
- Honesty, Integrity & Transparency

**Pre-requisite**

**Critical Competencies**
- Must have excellent Objection Handling skills
- Must have excellent negotiation skills,
- Must have emotional intelligence,
- Must have analytical thinking ability
- Must have excellent communication Skills, i.e. verbal and writing
- Good interpersonal skills
- **REQUIRED SKILLS AND KNOWLEDGE COMPETENCIES**_

**Basic Computer Skills**
- Basic Ms Excel, Word and PowerPoint, Tablet navigation and usage

**Problem Solving Skills**
- The ability to assess a complex situation and generate practical solutions

**Time Management Skills**
- The ability to cope with deadlines on analysing and submitting reports

**Emotional Intelligence**
- Ability to recognise, understand and manage your own emotions and of others

**Excellent Admin skills**
- The ability to produce quality work with mínimal supervision

**Communication Skills**
- Must be multi lingual in South African Languages

**Attention to detail**
- Ensure tasks are completed accurately and without mistakes

**Telephone Etiquette**
- The ability to communicate effectively over the phone

**Tech savvy**
- Being knowledgeable in the modern technology

**Teamwork**
- The ability to collaborate with the team and clients
- **APPLICATION AND CONTACT DETAILS**_

**Contact Person**

**Reference Number**

**SLP-077-24**

**Closing Date**

**Tuesday, 12 November 2024**

**EMPLOYMENT EQUITY**

**PRIVACY STATEMENT**

**Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely, and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.**

**Job Type**: Temporary
Contract length: 2 months

Pay: R8 792,00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- Quality Controller: 2 years (required)

Application Deadline: 2024/11/12

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