Barista

**PURPOSE**

The barista is the person responsible for the quality of all caffé made in store according to the standards set by vida e caffé.

**JOB DUTIES AND RESPONSIBILITIES**

**Cleaning front of house**:

- Surfaces & counters
- Chemical management equipment
- Coffee machine
- general
- Coffee machine - daily backwashing
- Port filters & steam wands
- Grinders & brushes
- Tamp & knock box
- Milk jugs & thermometers
- Deep cleaning equipment & tools

**Maintaining front of house**:

- Condiments station
- Sending area
- Stock rotation procedures
- Packaging top-up & organising
- Variables/parameters on caffé production

**Conducting & completing checklists**:

- Opening & closing
- Espresso machine cleaning & backwashing
- Daily/weekly deep clean

**Preparing caffè’**:

- All caffè products
- Strict adherence to Standard Operating Procedures
- Assisting customers’ on caffè selection

**Contributing & monitoring atmosphere**:

- Communicating using company jargon
- Barista calls duty commands for Meza
- Assisting both the Meza & Food Specialist on all duties, according to the respective job descriptions

**REQUIREMENTS & QUALIFICATIONS**
- Grade 12 / Matric pass
- Previous work experience in Retail / Hospitality or QSR
- Significant work experience as a Barista
- Outstanding communication skills with colleagues and customers
- Good command of the English language, both verbal and written
- Good understanding of customer service and hospitality principles
- Able to work in a high pressured environment
- Able to work overtime as required operationally
- A neat personal appearance and good hygiene
- Be able to work independently, as well as part of a team
- Strong organisational skills, including the ability to handle multiple tasks and prioritize work
- Be willing & able to openly interact with customers and participate in team camaraderie
- Able to assist, coach and motivate
- Passionate, driven & self-motivated individual