Product Training Facilitator
1 week ago
**About the role**:
Serves as an information channel to all the Company's contracted advisers, Business Development Consultants and other internal personnel
**Qualification and experience**:
Grade 12 with five (5) years applicable experience that includes training or liaising with brokers of which two (2) years must be in a client service environment.
**Skills and knowledge**:
Good verbal and written communication skills.
Good presentation skills.
Computer literate in Ms Office.
Must have a valid drivers license and willing to travel.
Able to work independently.
**Knowledge of the following**: - Medical Scheme Act;
- FAIS legislation;
- Schemes rules and benefit options; Sales and marketing principles.
**Essential functions of the job**:
Determine needs for specific training areas from advisors as well as internal personnel.
Compile presentation and conduct training sessions.
Make sure that Business Development Consultants, Corporate Consultants & Sales Agents are up to date with all changes that can have an effect on new business.
Give Company product presentations to existing & potential groups.
Keep training manual & adviser guide updated.
Make sure that accreditation test on the advisor toolbox is updated and assure that the accreditation test will test the product knowledge, underwriting as well as pertinent selling points.
Identify competitor products in the market that sells well, and compare to what Company offers.
Assist with corporate group year-end information sessions.
Provide training to newly accredited advisors
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