Contract Manager

2 weeks ago


Cape Town, South Africa Securitas SA (Pty) Ltd Full time

**Job Summary**

The purpose of this role is to provide a proactive client solution, manage the contract whilst ensuring effective service delivery, staff management, resource management and client management.

**Functions**
- Understand and deliver on all client and operational requirements.
- Ensure that all KPI's are achieved.
- Compile reports and provide information to management and client.
- Resolve client and members of public complaints.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks with all stakeholders in your area.
- Manage and lead staff to ensure a competent, disciplined and engaged team.
- Ensure that communication of all policy changes and updates are provided to the staff as and when they are relayed from Branch Manager.
- Manage the work schedules of direct reports.
- Complete documentation regarding site administration such as risk analysis, site surveys, site audits, letters, investigations and management reports.

**Minimum Requirements**
- Matric/Grade 12
- PSIRA Grade A
- Diploma/Tertiary qualification in Operations Management advantageous
- 10 years experience in security leadership in which 5 years must be at a mid-management level
- Experience in CID environment (advantageous)
- Competent leadership and management skills
- Stakeholder management
- Report writing
- Administration
- Knowledge and understanding of Labour legislation
- Valid drivers license and own vehicle


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