Executive Housekeeper

2 weeks ago

Camps Bay, South Africa HotelJobs.co.za Full time

Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.

If you thrive on a company culture that focuses on growing their staff through career development and excellent incentive programs, then this is the company for you.

Camps Bay Retreat, our exclusive boutique hotel, seeks an Executive Housekeeper to lead their team.

**Minimum Requirements**
- Matric
- Tertiary Hospitality / Accommodation certificate
- Minimum 2 years in the same or similar position
- OPERA experience (advantageous)

**Duties and responsibilities**
- Manage the Housekeeping department efficiently according to company policies
- Manage housekeepers and supervisors
- Investigate complaints about services and equipment, taking corrective action
- Resolve guest problems and complaints
- Monitor staff efficiency and day to day admin and operational functions
- Responsible for the overall cleanliness of rooms and public areas
- Ensure suitable supplies of cleaning materials available
- Lost and found
- Maintain of departmental records and reports
- Liaise with the dedicated consultants to ensure suitably qualified staff are recruited
- Ensure all recruitment is approved on the man plan
- Ensure operating assets are in working order and accounted for
- Ensure asset list is updated monthly
- Project management captured and submitted to Finance for charge out purposes

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