Lab Manager

**About us**:
Expand Health is a functional medicine health centre located in South Africa. Our mission is to provide patients with a comprehensive analysis of their whole-body health through in-depth interviews and specialty diagnostic tests. Based on this analysis, we create personalised, holistic plans that focus on lifestyle changes and supplements to alleviate symptoms, prescribing medication when necessary.

In addition to our personalised health plans, we offer cutting-edge technologies like cryotherapy, hyperbaric oxygen therapy, and red-light therapy. Our work is inspired by our patients' journeys to optimal health, and our actions are driven by our commitment to delivering tangible results.

**The role**:
If you are an entrepreneurial-minded individual who understands that this is more than a "push results out the door" lab, we want to meet you. At Expand Health, we are on a mission to help people elevate their way of living, and we need someone who is aligned with our vision.

**What you'll do**:

- Ensuring proper device installation and maintenance in the areas of haematology, biochemistry, immunochemistry, and microbiology
- Ensuring all devices are properly functioning, by setting up and maintaining an excellent QC and QA system in compliance with national and international guidelines for medical laboratory testing
- Defining Standard Operating Procedures for all tests performed in the lab
- Ensuring the lab specimens are correctly received, labelled, registered and stored
- Ensuring the correct use of the Lab Management System for timely results delivery
- Ensuring the lab stocks the right number of reagents and consumables and they are timely replenished when needed
- Ensuring the costs of reagents are correctly accounted for in the inventory system against the tests performed
- Regularly display good laboratory technique to avoid cross contamination or misidentified samples
- Record all data and results in specified forms (paper and electronic) with accuracy and responsibility
- Maintain a clean and orderly environment

**Operations**:

- Implement the plans of the Medical Director, Doctor and Manager
- Collaborate with team members to develop and implement effective solutions that support both business and quality objectives
- Advise and assist the team with innovative ideas in the field of diagnostics and healthcare
- Continuously improve operational execution through attention to detail and adherence to operating and safety standards
- Communicate any equipment maintenance or needs to the Clinic Manager and ensure repairs are completed as efficiently as possible
- Be receptive to guidance and actively collaborate with the senior team to ensure the optimal performance of the center
- Flexibility with your schedule is necessary to meet the business needs and accommodate the centre’s operating hours
- Report all safety and medical incidents to the Clinic Manager

**Requirements**:
**Education/Experience Requirements**:

- BSc or MSc degree in medical laboratory science
- Registered with HPCSA/SMLTSA
- Experience with lab accreditation process
- 3 - 5 years experience as a Laboratory Manager
- Experience with ISO 15189, 17025

**Skills and Abilities**:

- Demonstrate meticulous attention to detail and accuracy while being adaptable to a dynamic environment
- Proficient in organising, logging, and analysing data with a strong knowledge base
- Ability to work in a dynamic and fast paced environment
- Strong knowledge of Microsoft Office, Excel, PowerPoint and Word
- Great communication skills and ability to work efficiently and effectively

**Company Culture**:

- Demonstrate and uphold Expand’s core values, while working in alignment with its missions and vision, to effectively represent the brand
- Strive to reinforce our values and inclusive atmosphere through the following characteristics:

- High level of integrity
- Communicate regularly
- Commit to and support the team
- Facilitate success on the team
- Decisive decision making
- Ability to ask questions and discuss answers

**Benefits**
- 21 days paid leave with some days being compulsory between Christmas and new year whilst the clinic is closed
- Expand Health is committed to providing an equitable, fair and transparent compensation program for all employees.
- Yearly blood test + consultation with Expand Health doctor

The starting salary for this role is between 20,000 - 35,000 rand per month, depending on skills and experience.

At Expand Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members.