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Waiter/ Waitress

1 month ago

Johannesburg, South Africa The Whitehouse on Nicol Full time

High end fine dining restaurant based in Bryanston is looking for a waiter / waitress to join their team and be the first point of contact for our guests when entering the restaurant and to provide excellent customer service and a pleasant dining experience to our guest. Welcome guests to the venue Escort guests to assigned dining or bar areas Answering phones & taking reservations Check with senior chef on duty if there are any changes to the menus Create a list of available tables Create a handover sheet for the next shift/go through handover sheet of previous shift Maintain hostess desk clean and tidy Adress guest's queries Communicate to managers regarding VIP visits as soon as they are seated Be familiar with the reservation policies, such as booking times Assist with charging and closing bills. Requirements: Grade 12 Hospitality certificate will be a plus Preferably 1- 2 years previous waiter / waitress experience Experience in managing reservations Computer literate with excellent competence in Microsoft office packages Demonstrable customer-service skills Excellent communication skills (via phone and in-person) and ability to pay attention to detail Strong organizational skills with the ability to monitor the entire dining and bar area Availability to work within opening hours (e.g., evenings, public holidays, weekends) Comfortable to stand and walk during shifts Comfortable in dealing with very distinguished clientele Able to handle a high-pressure environment

**Job Type**: Temp to perm
Contract length: 6 months

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)