Commercial Underwriter
3 weeks ago
**Introduction**
RBS is one of the largest Short Term Insurance brokerages in Southern Africa.
We are looking for Commercial Underwriters to join our team in Cape Town.
**Role Purpose**
Provide stakeholders with effective and efficient commercial lines underwriting services according to the required standards and procedures in order to retain existing clients and secure new business in support of the business strategy.
**Outputs**
Take appropriate action to minimise cancellations
Ensure retention targets are met
Ensure that all stakeholder (e.g. clients, AE’s, insurers) communication is accurate, timeous, professional and relevant
Build and maintain mutually beneficial relationships with internal and external stakeholders
Ensure and contribute to achieving own and company required client satisfaction targets
Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to):
- General Enquiries such as but not limited to cover, products, processes etc
- New Business, Renewals, Endorsements and Re-broke
- Analyse clients’ portfoliosRequest, obtain and assess quotes from insurers
Request, obtain and/or provide clients with all required information and/or documents
Raise premiums
- CancellationsFollow retention processes
Cancel the policy on the system
Confirm cancellation request with the client
- RefundsRaise invoices
Request refunds from line manager electronically
Engage in timely and proactive communication with relevant client account executive regarding movements on the clients portfolio and servicing requirements
Ensure productivity targets are met
Adhere to company mandates
Participate and contribute in ad hoc projects
Keep accurate records
Live the RBS Values
**Desired Experience and Qualification**
- FAIS Compliant
- Excellent communication skills
- Excellent client service skills
- Attention to detail
- Computer literate
- 5 years Commercial Underwriting expereince (preferably at a brokerage)
**Salary**: R360,000.00 - R480,000.00 per year
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