Casino Risk Analyst

6 months ago

Johannesburg, South Africa Initiate international Full time

Are you ready to join a dynamic team dedicated to safeguarding our company’s assets and ensuring a fair and secure gaming environment? Our client is seeking passionate and hard-working individuals to become part of their growing family.

As a **Casino Risk Specialist** in **Johannesburg**, you’ll play a vital role in protecting their corporate assets by identifying and preventing fraudulent behavior. From detecting identity theft to investigating bonus abuse, you’ll be at the forefront of maintaining integrity within their gaming platform.

Your key** job **responsibilities as the **Casino Risk Analyst** in **Johannesburg** will include:

- Safeguard corporate assets by identifying fraudulent behavior, including identity theft, bonus abuse, and collusion activities aimed at exploiting system vulnerabilities.
- Monitor gameplay and handle customer withdrawal requests, ensuring due diligence and analyzing data to deliver quality risk analysis for an optimal customer experience.
- Conduct thorough risk assessments of new and existing players, adhering to established risk frameworks and performing Enhanced Due Diligence (EDD) when necessary.
- Review and approve Know Your Customer (KYC) documents, leveraging expertise to mitigate Anti-Money Laundering (AML) risks and ensure legal funding sources.
- Maintain compliance with anti-money laundering and KYC procedures in all tasks and processes.
- Collaborate with third-party payment and fraud providers for in-depth investigations and issue resolutions related to player concerns.
- Identify and report suspicious behavior, independently submitting Suspicious Transaction Reports (SAR).
- Enhance ongoing monitoring efforts and conduct additional due diligence as required.
- Analyze and manage chargeback disputes efficiently.
- Prepare and maintain daily reports and account reviews under the guidance of the Payments and Risk Team Leader.

Requirements for this **Casino Risk Analyst** **job** in **Johannesburg**:

- Matric qualification (NQF 4) required.
- Ideally, possess 2 or more years of experience in a fast-paced, high-performing commercial environment, preferably in a role similar to this one.
- Knowledge of Sports Risk is advantageous.
- Familiarity with fraud validation tools.
- Detail-oriented and adept at analytical problem-solving.
- Naturally inquisitive and vigilant, with a keen eye for irregular activity.
- Innovative mindset to identify process improvement opportunities.
- Prior experience in fraud management is essential.
- Experience in handling customer service queries.
- Demonstrates discretion and confidentiality.

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