Sales Manager

2 weeks ago


Kempton Park, South Africa Shoprite Group Full time

**Purpose of the Job**:
To manage his/her department/s (Deli, Groceries, Fruit & Vegetables, Frozen, Baker and Non Foods) so that it functions effectively and that customers are satisfied.

**Job Objectives**:
**To ensure effective merchandising in the store**
- Ensure that store is merchandised according to company lay-outs and standards
- Ensure that promotional displays are up
- Ensure that the stock rooms are laid out correctly including back fridges
- Monitor, allocates tasks to and control internal and outsourced merchandisers
- Make future plans for possible promotions
- Solve merchandising problems

**To ensure production according to system**
- Ensure that recipes are adhered to
- Ensure that sufficient ingredients are available at all times
- Ensure that store adheres to production plans and that the information is captured daily
- Process production reports

**To ensure stock availability**
- Ensuring that ordering are done timeously in all departments
- Ensuring that orders are placed for promotions
- Ensuring that orders are placed for Gondola ends
- Ensuring that all orders are placed for the Service Departments
- Ensuring quality and freshness
- Deal with suppliers (reps) and the DC
- Ensuring that all orders of stock from the catalogue are prepared before 11:00 and give to Admin to process further
- Continuously monitor stock levels for gaps
- Solve problems relating to stock by indentifying solutions/alternatives
- Process OBS reports and stock right price

**To manage wastage in all departments**
- Identify wastage
- Minimise wastage through ordering, stock rotation, effective production planning, recycling, etc.
- Process waste and damage reports

**To ensure effective Housekeeping and Health and Safety**
- Ensure that Hygiene audits are done
- Ensure adherence to cleaning schedules
- Ensure compliance to alarm call-outs
- Ensure that shop is secure at the end of the day
- Ensure that equipment and fridges are maintained and working properly

**To manage staff**
- Ensure that subordinates and other staff are trained and developed appropiately
- Identify staff development needs
- Approve staff schedules - planning staff activities to ensure the necessary staff to assist customers
- Perform inspections together with Controllers and alone, in his/her assigned area to determine what needs to be done for improvement
- Hold staff meetings to ensure that short and medium term goals are achieved
- Supervise and ensure that staff performs their duties satisfactorily by appropriate training, disciplining and counselling
- Manage staff performance
- Conduct disciplinary hearing when necessary

**Qualifications**:
Grade 12

**Experience**:
Sales experience - Essential

Customer Service experience - Essential

Retail - Essential

**Knowledge and Skills**:
Product Knowledge - Essential

Sales Knowledge - Essential

Performance Management - Essential

**Applicant Feedback Policy**:


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