Marketer

2 weeks ago


Durban, South Africa Universal Pathology Laboratory Full time

**MARKETER**

To establish and maintain relationships with existing and prospective clients on behalf of Universal Pathology Laboratory in order to grow the company’s brand market share and services.

**AREA**

Durban and surrounding area

**Kwamashu, Umlazi, Inanda**

**JOB KNOWLEDGE**

Laboratory information systems

Laboratory standards operating procedures and processes

Marketing and sales knowledge

Knowledge of pathology and lab environment

Computer Literate

Minimum 2 years marketing experience

Previous marketing experience in the medical field

**KEY PERFORMANCE AREAS**

Contributes to planning and developing a marketing strategy for UPL in order to promote the image, brand awareness and services of the organisation.
- Establishes and maintains effective relations and personal contact with existing and prospective clients including medical doctors in private/public practice, as well as key suppliers and service providers to ensure loyalty to the UPL brand
- Proactively marketing and selling UPL services to existing and prospective customers to grow UPL market share.
- Participates in and represents UPL in marketing events such as CME’S, Wellness Days to promote the image and services of the organization.
- Assists with product/service orientation and training of laboratory administrative staff to ensure they are familiarized with relevant laboratory/medical technology related terminology and telephone etiquette.
- Services as first point of contact between UPL and customers to address a range of queries and complaints pertaining to laboratory services in order to ensure swift resolution of issues and feedback to customers
- Providing a feedback loop to all departments within their territory to ensure maintenance of high levels of customer service
- Completion and submission of reports on a weekly basis to Managers to provide information regarding customers

**COMPETENCIES**

Attention To Detail

Communication

Customer Orientation

Ethical behavior

Flexibility

**JOB TYPE - FULL TIME, PERMANENT. MUST HAVE OWN VEHICLE**

**Job Type**: Temp to perm

**Experience**:

- Laboratory: 2 years (required)


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