Online Casino Manager

3 weeks ago


Cape Town, South Africa Initiate International Full time

We have an exciting new career opportunity for an Online Casino Manager to join a leading sports betting company at their offices in Cape Town. The main purpose of the role is to identify the best way to compete on each market. You will report to the Head of Gaming and will manage Casino coordinators. So if you’re ready to take your online gaming career to the next level, this job could be perfect for you

Your key job responsibilities as the Online Casino Manager in Cape Town will include:

- Ensure the launch of games on time and make sure they are properly positioned and players informed:

- Keeping the Casino Roadmap updated on several markets simultaneously
- Making sure the team is testing the games properly and identify any technical issues
- Keeping track of the performance of the games and promotions connected to them
- Complete regular competitor analysis
- Make strategic decisions to guide the business
- New Casino provider integrations:

- Select the most relevant new providers for the provider release roadmap
- Project manage the integration process and help liaising between the technical team and the 3rd party to resolve any questions or issues
- Set minimum exposure and RTP for the new provider
- Communicate with internal departments and external partners:

- Be the escalation point for commercial decisions that come up with 3rd party providers
- Define operational procedures internally with the relevant departments (incidents, marketing, design, CS, Fraud, CRM)
- Optimise communication with providers in order to build a long term relationship with them

**Requirements for this Online Casino Manager in Cape Town**:

- Degree or diploma in a business or similar relevant field
- Minimum of 7 years’ experience in Gaming and Casino Operations
- Experience in managing a team
- Extensive knowledge of online casino games working within the iGaming industry is a must
- Acute understanding of the gaming industry best practices
- Experience working in Africa will be an added advantage
- Experience working remote and with multicultural teams
- Strong ability to build relationships with colleagues and external parties
- Acute understanding of the gaming industry best practices
- Able to positively affect a team’s performance
- Self-starter who can manage their own time and communicate when they need assistance
- Great Project Management Skills



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