Retail Salesperson

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our retail store based in Westville Durban (Pavilion Mall)

**Requirements**:

- Strictly based in Durban, Westville or surrounding area, Kwazulu Natal.
- Experience of between 2 - 5 years
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process Familiarity with consumer behavior principles Knowledge of inventory stocking procedures Basic math skills
- Track record of achieving sales quotas Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments Flexibility to work various shifts High school degree

**Responsibilities**:

- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager Stay up-to-date with new products/services

**Job Types**: Full-time, Permanent

**Salary**: From R5,000.00 per month

Ability to commute/relocate:

- Pietermaritzburg, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail Salesperson: 3 years (required)