Parts Sales Executive/automotive
6 days ago
**Grade 12**:
- **3 years’ experience in similar role**:
- **Must have experience in the Motor Industry in Part Sales**:
- **Must have product knowledge - Automotive**:
- **Computer literate MS Excel, MS Word, MS Outlook**
**Duties**:
- Attend to queries and/or complaints from customers timeously and courteously
- Accurately capture customer information into the Customer Relationship Management (CRM) system
- Handle both Internal sales and Counter Sales
- Compile and send customer sales report to management weekly
- Communicate with customers and suppliers on the delivery of goods and services
- Responsible for processing and managing sales orders
- Responsible for preparing quotations as per customer requirements / queries / using a costing sheet
- Daily ordering of goods and products and helping external sales staff with quotes and orders
- Assist clients with any technical or sales inquiries and to liaise with local suppliers
- Handle telephonic inquiries from customers a professional manner and ensure orders are processed timeously
- Assist the sales team as and when required
Pursue orders by actively contacting customers telephonically on a weekly basis
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