IT Administrator

**Purpose of the Postion**

JMH Group Information Technology Administrator to implementing and maintain IT initiatives that create customer and/or business value.

The Group IT Administrator must ensure our IT infrastructure is reliable, secure, cost efficient, and strategically sound

**Key Performance Area**
- Responsibility for assigned services and activities of the Information Technology Division including designing, implementing, and administering Group-wide information technology activities; manage, upgrade, and direct the installation, operation, and maintenance of information technology hardware and software; manage and maintain data and equipment security; administer and provide ongoing technical support and training for JMH staff.
- Administer and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administer policies and procedures.
- Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service and staffing levels.
- Plan, direct, coordinate, and review the work plan for information technology staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.
- Select, train, motivate, and evaluate assigned personnel;provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
- Participate in the development and administration of the Division’s annual budget; participate in the forecast of funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments
- Assist IT Manager with coordinating information technology capital improvement purchases for JMH.Plan the programs and operations of the division to meet the short and long-range goals of the Information Technology Division; oversee the operation of the division in order to implement goals and programs.
- Evaluate existing information technology needs of all departments; propose recommendations to maintain and improve the quality of service; plan, coordinate, and implement improvements in service
- Assist IT Manager in preparing bid specifications and analyse bid proposals for computer and network equipment and software, and telecommunications equipment and software
- Coordinate networking data transfers with other agencies.
- Administer and/or coordinate implementation of all technology projects within JMH.
- Respond to the needs and questions of computer users concerning their access to resources on the network, stand-alone personal computers, or attached devices; assist in problems relating to various software programs as necessary.
- Oversee and facilitate repairs to personal computers, Access points, Firewalls and/or network system.
- Maintain inventory control of all information technology equipment.
- Ensure the security of all network files, assignment of network, and backup of all network data.
- Serve as the liaison for the Information Technology Division with other divisions, departments, and outside agencies; negotiate and resolve sensitive and controversial issues.
- Provide responsible staff assistance to the Director of Administrative Services; conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to information technology programs, policies, and procedures as appropriate.
- Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of information technology; incorporate new developments as appropriate.
- Administer and oversee Cyber Security system

**Minium Requirements**
- Matric with the following qualifications/experience:

- MCSE
- A+
- N+
- CCNA
- Fortinet NSE 4
- VMware Professional
- Certified Veeam Engineer

**Practical and Technical Skills**
- Must possess excellent inter-personal skills.
- Must be able to work independently and as a team
- High multi-tasker with good time management skills
- SQL
- Linux
- Microsoft Platform
- Fortinet
- Veeam
- VMware
- Cloud computing

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)