Communications Graduate

2 weeks ago

Cape Town, South Africa CTICC Full time

The Cape Town International Convention Centre (CTICC) is so much more than just another convention centre. An exceptional centre requires exceptional staff and the culture of the CTICC is one of teamwork, recognition, personal accountability, and service excellence. We understand that it is only our people who make us the success we are and, as a result, we make every effort to ensure that we recruit talented, qualified, and enthusiastic team players, who are able to embrace our values, fit in with our culture and recognise the value of hard work in a dynamic exciting environment.

**The main purpose**: The Communications Graduate forms part of the Communications team and will assist in growing the CTICC’s media presence, both online and in traditional media, through innovative marketing, corporate website updates and brand management. The role entails a keen eye for detail, project management skills and a thorough understanding of the media landscape.

**Reporting to the**: Head of Marketing**

Key responsibilities will include but are not limited to:
**1) Social Media**
- Assist in updating the CTICC social media presence on Facebook, Twitter, LinkedIn, Instagram, YouTube, and TikTok.
- Maintain communication with our social media audience.
- Work with the Marketing team to increase the efficacy of social media marketing campaigns.
- Assist in implementing social media tactics that are aligned to SEO strategies.
- Set and meet monthly goals for each social media platform.
- Have a keen eye for visual representation and be able to take photographs of staff when necessary.

**2) External communication**
- Maintain and update a media contact list.
- Assist with drafting CTICC press releases.
- Keep abreast of current trends and events at CTICC.

**3) Internal communication**
- Assist the Head of Marketing with drafting internal announcements and newsletters.
- Assist with report writing and internal presentations.
- Assist with any internal communications projects.

**4) Website and intranet**
- Regularly check that all information displayed on the official website is accurate.
- Liaise with ICT to correct any mistakes or outdated information on the official website.
- Ensure that staff events (summary and photos) are captured on the intranet (collaborate with Marketing)
- Evaluate the presentation of the website and intranet to ensure that it is user friendly and systematic.

**5) Stakeholder management**
- Maintain positive relationships with media outlets and relevant government departments through effective communication.
- Assist the Corporate Communications Manager with maintaining a stakeholder database.

**6) Record management**
- Maintain archive/library of publications about the CTICC (e.g., media clipping, internal publications) and digitise where possible.

**Minimum Qualifications and experience required**:

- A relevant NQF 6 qualification in preferably in Journalism, Communications or Public Relations is essential for this role.
- Computer literate - MS Office / Microsoft 365 proficient.

**Skills and knowledge**:

- Excellent planning and organizational skills.
- Willingness and Eagerness to learn.
- The ability to build effective relationships.
- Demonstrate a professional, confident and ‘can do’ attitude at all times.
- The ability to multitask and prioritize.
- Be able handle confidential and sensitive information.

**The CTICC has adopted a Mandatory COVID-19 Vaccination Policy.

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