Support Manager

RESPONSIBILITIES:Take full ownership, responsibility and accountability for all transactions, communication and enquiries for allocated clientsFollow processes and procedures, working according to set quality standards and keeping to prescribed turn-around times, on a daily basis, which will include but will not be limited to:Incorporation / liquidation of...

To ensure efficient and effective management, administration and coordination of all aspects regarding the course/programme by aiming and working towards a high quality of service delivery throughout the duration of the course/programme, igniting a passion for the hospitality industry within eager young students helping them to grow individually and mature...

RESPONSIBILITIES:Take full ownership, responsibility and accountability for all transactions, communication and enquiries for allocated clientsFollow processes and procedures, working according to set quality standards and keeping to prescribed turn-around times, on a daily basis, which will include but will not be limited to:Incorporation / liquidation of...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.Collinson is the operator of...

The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities. Faircom, part of the Faircape Group, is a leading Internet Service Provider (ISP) and Fibre Network Operator...

The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities.Faircom, part of the Faircape Group, is a leading Internet Service Provider (ISP) and Fibre Network Operator...

Responsibilities:Oversee and support the IT team and Client Liaison Managers, ensuring the timely and accurate delivery of daily requirements.Manage all administration of the IT Department.Oversee and schedule technicians for installations and site visits.Monitor stock distribution and ensure only required equipment leaves the department.Ensure regular...

Overall Purpose of the JobUnder the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the agreed...

**Cape Town Area - Western Cape**: Responsible for the systematic and methodical investigation, analysis and documentation of all business areas to determine inefficiencies in order to create effective solutions to assist in reduction of costs and productivity improvements. Designs integrated solutions and develops business cases across various business...

To ensure efficient and effective management, administration and coordination of all aspects regarding the course/programme by aiming and working towards a high quality of service delivery throughout the duration of the course/programme, igniting a passion for the hospitality industry within eager young students helping them to grow individually and mature...

We are a financial services company and are starting a debt review division that will offers valuable counselling services to people who are over indebted. Your role will be to reach out to people who have enquired about the service, get an understanding of their situation and, if applicable, explain how the service works. You will manage the debt review...

**The Company**:The Red Fox **Role Name**: Customer Support Manager **Location**: Noordhoek, Cape Town **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player in the...

**Why Us?** The Plenary Support tribe is a team of dedicated professionals who offer comprehensive Plenary Support services to the organisation. The Plenary Support unit is seeking the services of a **Manager: Plenary Support** who meets the criteria below and can make a successful contribution to the mission of the Western Cape Provincial...

**A LITTLE BIT ABOUT Boldr** - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

**THE ROLE** The Support Manager will be responsible for the operational management of the local Support team, which consists of Support Specialists providing technical support for the Traderoot Enterprise Platform (TEP) in collaboration with clients. The Support Manager needs to be able to perform any of the duties of a Support Specialist, which means...

The Company:The Red FoxRole Name: Customer Support ManagerLocation: Noordhoek, Cape TownRole summaryThe Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player in the sector, we are expanding...

Hire Resolve is currently seeking a highly skilled and motivated Technical Support Manager to join our client's team at their offices in Cape Town. As a Technical Support Manager, you will be responsible for leading and managing a team of technical support engineers, ensuring the highest level of support. Responsibilities:Manage and lead a team of technical...

Hire Resolve is currently seeking a highly skilled and motivated Technical Support Manager to join our client's team at their offices in Cape Town. As a Technical Support Manager, you will be responsible for leading and managing a team of technical support engineers, ensuring the highest level of support. Responsibilities: Manage and lead a team of technical...

Customer Support Manager (CSM)Department DescriptionPlease review and validate/fine-tune using your own knowledge and experience tocreate your own one.The Customer Support Manager operationally is responsible for ensuring contractualrequirements are met or exceeded for ongoing support contracts for the countriesassigned as per responsibility matrix. The CSM...

**The Role** We are looking for a Customer Support Manager, who will lead a dedicated group of support analysts to ensure seamless customer experiences. Your role involves overseeing day-to-day operations, fostering a collaborative environment, and implementing strategies to enhance customer satisfaction. As a key player in our organization, your leadership...