Assistant Store Manager

2 weeks ago

Johannesburg, South Africa Levi Strauss & Co. Full time

Assistant Store Manager

You’re an original. So are we.

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Main Purpose

To coach, develop and manage staff so that they perform to the highest standards and deliver the ultimate Levi's® brand shopping experience in our store.

Key responsibilities and Accountabilities:

- To Ensure that the staff possess a thorough knowledge of the company and the products, in store.
- Be able to analyze data efficiently and accurately
- Be alert to competitor activity.
- Educate and coach store staff, where necessary, on retail concepts/standards and inventory processes & procedures.
- Facilitate the development of team norms that serve as foundation for the team spirit.
- Guide the team and/or individuals in the resolution of conflict and differences that hamper the overall team spirit.
- Use effective communication techniques in the handling of individual, team, and external situations.
- Develop, implement and track weekly, monthly, seasonal, and annual store plans.
- Monitor individual & team performance in relation to the KPIs.
- Inventory Management and Assortment Planning.
- Ensure that the correct assortment planning and replenishment procedure is implemented.
- By training and coaching store staff to ensure that store operation procedures are effectively implemented.
- Resolve issues through appropriate interpretation of policies or liaison/discussion with LS&CO.
- Recommend & implement process enhancements to improve service delivery.
- Maintain a firm control over security risks to prevent potential incidences of theft or loss and reporting to management and/or the authorities of any further risks beyond the store's capability.
- People management (i.e. performance management, employee relations, etc.).

Qualifications and Experience:

- Matric
- Must be computer literate (MS Office)

Key Competencies
- Have excellent interpersonal and communication skills
- Have the ability to manage, coach and develop others (e.g. Store Staff)
- Detail orientated
- Passionate about consumers
- Must be energetic and self - motivated

Key Relationships

The role requires a degree of cross functional interaction with peers (Buying Merchants, Retail Merchant, Marketing Team, Demand Forecasting, Customer Services, Credit Control, Retail Training and Development)

Applications close: 29 January 2024

LOCATION

South Africa, Johannesburg, Centurion Store

FULL TIME/PART TIME

Full time

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