Watchmaker

Reference Code: 94355**Watchmaker**:

- Richemont- Johannesburg, GT, ZA- PermanentRichemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.
- Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, luxury watches and writing instruments._
- Our Maison encompass several of the most prestigious names in the luxury industry including Cartier, Piaget, Vacheron Constantin, Jaeger-LeCoultre, IWC, Panerai and Montblanc._

**PURPOSE AND SCOPE OF WORK**

The Watchmaker should ensure high levels of intervention service to customers. The incumbent will manage his resources to achieve the goals set in terms of quality, service content as well as promised lead times and profitability and utilise all available means to improve the effectiveness of his service.

**RESPONSIBILITIES**

**Operational**
- Provides quick repairs (bracelet services-adjustments
- batteries.)
- Provides repairs:

- Quartz watches - battery service
- Maintenance & complete service
- Quartz watches
- Hand-wound mechanicals and simple automatics
- Chronographs
- Complications
- Provides basic polishing-refurbishing service
- Guarantees repair with:

- Expected quality (esthetical + functional)
- Expected quantity (performance)
- Expected promised lead times
- Backs-up superior in his technical linked tasks, incl. quality feedback
- Respects brands and Richemont’s technical guidelines
- Guarantees quality of his complete environment (5S), maintaining cleanliness on his bench and in the locations under his responsibility.
- Adopts the most effective and efficient methods to cut down the time spend on each intervention and quality control jobs.
- Supports the estimation, intervention and control phases of customers and stock items (if needed)
- Discusses issues on any trouble-related jobs or problems linked to work load or environment and provides feedback to superior to achieve optimum productivity levels.
- Undertakes special projects assigned to him by his superiors

**Technical**
- Has a good understanding of his equipment and tools
- Maintains all equipment and tool in optimum working condition, which includes washing, sterilizing and cleaning
- Recommends purchase** **of same that may improve the effectiveness and service of the service centre
- Promotes the** **quality in order to avoid repeating errors

**EXPERIENCE & QUALIFICATIONS**:

- Luxury brands training on movements
- 8 to 10 years’ experience
- Experience in luxury goods market advantageous
- Above average attention to detail
- Professional and worldly
- Highly structured and organized
- Punctual
- Trust and Integrity
- Full MS Office (including outlook)

Richemont #WeCraftTheFuture
- CONNECT WITH US**Quick links**:

- Our History
- Home Page