Front Office Assistant

3 weeks ago

Grahamstown, South Africa Staff Solutions Full time

Our client is looking for a Front Office Assistant to join their Game Reserve in the Grahamstown area.

**Duties & Responsibilities**
- Manage& ensure the smooth operation of all aspects of Front Office/Central Reception.
- Perform duties of a receptionist
- Manage and maintain a high quality of service and physical standards of the Front Office, laundry, buildings, vehicles, and equipment.
- Ensure daily timesheets and monthly time books are maintained and updated consistently.
- Liaise directly with all Lodges to discuss the day’s events and any special requests.
- Manage staff & initiate disciplinary and grievance procedures when necessary.
- Create, maintain, and enhance effective working relationships.
- Liaise between lodges, staff & network / IT support. Report any faults, follow up on jobs done & issue feedback.
- Basic IT support.

**Perform some duties within the Safari shop**:

- Safari Shop stock order and control.
- Ensure the safari shops are stocked, neat, and tidy at all times.
- Accurate accounting and pricing of safari shop items.
- Accurate stock takes procedures including monthly reports.
- Assisting Camp Managers when required with any guest delight events end/or requirements.

**Requirements**:

- Applicants must be in possession of a valid driver’s license & have a minimum of 2 years’ experience in a relevant or related field.
- Knowledge of Excel, ResRequest & a relevant reservations system.

For more information please contact:
**Annine Keevy

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