Mobile Solutions Controller

7 months ago

Pretoria, South Africa RCL FOODS Careers Full time

At **RCL FOODS** we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our ambition, to **Grow What Matters**

Are you ready to take on a new challenge in your career? Do you like working with data? Our Talent Team is currently on the hunt for a **Mobile Solutions Controller** to join our **Baking Division**.

The role will be based in **Pretoria** and report to the **Business Analyst**. The objective of the role is to ensure that targeted business benefits to be derived from the mobile solution are achieved.

**Duties & Responsibilities**:
**Systems and Project Management**:
Liaise in communications between Advance Mobility (third party) and relative principals as well other service providers.

Liaise with the third-party administrator to ensure that issues are resolved timeously.

Provide feedback to all internal customers regarding systems.

Assist in managing the communication process for changes; enhancements to the systems used with the third party.

Ensure that all relevant documentation is filled and updated accordingly. This would include report briefs to internal customers.

**Data Administration**:
Create and load questionnaires in Microsoft Office.

**Change Management, Training and Support**:
Facilitate mobile user change management (FOCUS AREA) through appropriate communication channels.

Co-ordinate the change management and training requirements with Sales Representative.

Facilitate mobile user involvement and system utilisation by identifying issues and finding solutions.

Conduct trade visits to evaluate solution performance and user adoption in the field.

Design and manage internal support programmes.

Support managers’ information requirements whether it be staff training; specific report requirements or audit requirements.

Promote system usage, benefits, and returns.

**Business Process Management**:
Design and implement business for principal requirements to ensure uniformity and clarity of requirements.

Provide the associated change management support to internal customers.

**Technical Insight and Expertise**:
Manage internal networking and performance issues.

Drive evolution of the mobile solution by reviewing best practice in local markets.

**Information and Data Management**:
Ensure team members accurately and regularly capture data onto the information system to enable access to reliable data and reporting for trend analysis and decision making. Ensure relative reports are subscribed and added to exec report for management viewing.

Share relevant data with management teams to enable reliable business decision making.

Identify opportunities for improving on systems / processes related to the system. Provide manager with suggestions of improvements.

Similarly highlight areas for concern and address with relevant managers.

**Administration**:
Oversee filing and safeguarding of records within area of responsibility.

Compile ad hoc spreadsheets when required.

Process documents for inter-company usage.

**Minimum Requirements**:
Minimum of a relevant Degree (3 years) coupled with demonstrated computer literacy and technical knowledge/understanding of IT and systems.

Minimum of 2-3 years’ relevant experience.

Computer literacy (MS Office and especially proficiency in Excel).

**Knowledge**:
An understanding of multiple key performance indicators, inter-relationship and bottom-line sensitivity.

Intelligence platforms and systems.

Working knowledge of:
Outlook & Word (communication);
PowerPoint (presentations);
Excel (data management/analysis and as a planning tool);
Microsoft Project (optional); Power BI.

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