Settlements Clerk

**SETTLEMENTS CLERK**

**FCS Head Office - Midrand**

**Reporting to - Settlements Manager - Zak Croukamp**

**Job Introduction**:
Settlement process of all customers in line with company policies and procedures and that the client’s needs are always efficiently and professionally met.

**Key Performance Areas: (not inclusive)**:

- Ensure all clients are paid daily
- Ensure correct clients are credited with the correct amounts
- Checking and processing all payments throughout the day
- Adhering to strict daily payment deadlines
- Liaise with cash centres and recon department
- Recoveries of Incorrect payments
- Manual Payment preparation and releasing
- Exception device management and escalation and payments
- Fulfil Settlements function on alternative weekends

**Minimum Requirements**:

- Previous Cash Management Centre experience would be highly beneficial
- A solid understanding of SAP would be advantageous
- Computer Literacy in MS Office Packages essential, with specific reference to advance Excel
- Exposure/experience dealing with banking systems
- Knowledge of administrative procedures
- Knowledge of reconciliation procedures
- Knowledge of Cash Management Centre processes
- Knowledge of company policies and procedures
- Required to work alternate Saturdays, Sundays and Public Holidays

**Core Competencies**
- MS Office Computer skills
- Acting professionally
- Sound communication skills (written and verbal)
- Supporting and working with others
- Delivering objectives
- Sharing and cooperating
- Dealing with changing circumstances
- Numerical accuracy and highly methodical working methods are required
- Attention to detail
- Ability to cope with large volumes of data and work
- Sound communication skills
- Liaise professionally with clients

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**_ Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate._