IT Technician

Reference Number: 001 1901 SS

**Job Description**:
**Responsibilities**:
Ensuring compliance to the companies IT SOP’s by following procedures to ensure systems and equipment security and integrity.
Providing helpdesk support to users as required.
Assisting with IT project implantation.
Performing troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc).
Organizing and schedule upgrades and maintenance without deterring others from completing their work.
Rolling out hardware and software to ensure optimal deployment of resources.
Providing orientation and guidance to users on how to operate new software and computer equipment.
Responding to equipment malfunctions by referring to operating instructions or advising supervisor of major malfunctions.
Operating other information technology related equipment such as scanners, printers, plotters, graphics equipment, etc.
Assisting with the purchases of computers, network hardware, peripheral equipment

and software.
Ensuring timely user notification of maintenance requirements and effects on system availability.
Maintaining confidentiality regarding the information being processed, stored or accessed by the company.
Ensuring compliance to QMS standards.

Requirements: Qualification and Skill

A completed tertiary qualification in IT or relevant field.
MSCE qualification would be highly advantageous.
Excellent knowledge of Microsoft Office Suite.
Able to balance several tasks simultaneously.
Exposure to server and end user products.
Knowledge of proactive / preventative maintenance and monitoring systems.

Benefits and Contractual information:
Market related salary.

Sheree Scheepers

Recruitment Consultant

CA Mining

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified