Waiter

3 weeks ago

Southern Suburbs, South Africa Faircape Full time

Faircape Restaurant and Catering, part of Faircape Life retirement villages, oprerates in 6 prime locations across the Western Cape, providing dining services to village residents and patients in the onsite healthcare centres.

We are seeking a** Waiter** to join the team at our facility **Tokai Estate**in the Southern Suburbs.

**Job duties include, but are not limited to the following**:

- Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
- Cleaning and refilling cruet and condiment sets.
- Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
- Maintain designated areas to meet required hygiene standards
- Have thorough knowledge of all menu items to confidently recommend or explain options to residents.
- Serving food and beverages in accordance with laid-down standards, maintaining a professional and courteous demeanor.
- Practicing excellent customer relations at all times, accommodating resident needs without inconveniencing other guests.
- Handling customer complaints effectively and reporting all complaints to the manager.
- Assisting with daily, weekly and monthly stock audits, reporting variances or breakages to your manager.
- Restock and replenish bar inventory and supplies.
- Ensuring accurate billing of orders and reporting any errors to the manager.
- Maintaining high standards of personal hygiene and grooming.
- Be willing to assist outside of normal working hours with private events as required.

**Experience and knowledge**:

- Proven experience as Waiter
- Bartending and Barista experience advantageous
- Excellent customer service skills
- Ability to work as part of a team
- Knowledge of serving etiquette and basic wine knowledge

**Skills and Attributes**:

- Excellent interpersonal and communication skills
- Demonstrates a sense of urgency
- Dedicated team player and positive attitude
- Focuses on achieving excellence and maintaining high-quality standards

**Specific Requirements**:

- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references

Basic salary from R 6, 000 Cost to Company per month. Please note, we offer a fixed salary, no tips.

You total salary will include Sundays - remunerated at time and a half, public holidays - double and quarterly bonuses paid every 3 months. Please note, quarterly bonuses are discretionary and based on individual performance and company performance.

**Working hours**:
You will be required to work 16.25 shifts per month.
Normal working days are Mondays to Sundays from 07h00 to 19h00, according to the roster.

**Please note**:

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