Robotics Process Automation Analyst C

3 days ago


Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:
To perform business requirements analysis and updates for products, processes, procedures, systems and automation, and to serve as the facilitator for an agile development team.

**experience and qualifications**:

- Minimum Qualification - Relevant Undergraduate Degree
- Preferred Qualification - RPA accreditation through Blue Prism
- Experience - 3 years’ business process re-engineering experience or business analysis experience
- **additional requirements**:
**responsibilities**:

- Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Compile reports that track progress and guide business to make informed decisions
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate
- Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
- Provide recommendations for continuous improvement of processes
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives and continuously review objectives and goals
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
- Resolve escalations, errors and problems, and manage exceptions
- Plan and establish work schedules, assignments, and processing sequences according to workload to meet prescribed goals
- Manage and coordinate the day-to-day activities of robots engaged in execution of processes
- Build working relationships across teams and functional lines in order to enhance work delivery, collaboration and innovation



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