Reservationist & Events Assistant

The Grand V&A Waterfront is looking for a dynamic and energetic reservations and events assistant. This person will be assisting by taking and coordinating reservations and assisting the Events Manager. This entry level position will offer an opportunity to experience and learn in both these departments within the restaurant.

**ROLE & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO**:

- To ensure that all reservations are recorded following established procedures with full and clear information and that they are input accurately and promptly onto the system;
- To maximize revenue by converting enquiries, recognising business prospects and taking every opportunity to upsell, including promoting premium bookings;
- To liaise with clients and customers to coordinate corporate events;
- To liaise with all departments to ensure the best service is provided to our customers;
- Invoicing, bill
- backs and following up on payments due;
- To ensure that all your work meets company standards and is according to training given: all function paperwork must be accurate and complete, including menu requirements, booking supplements and payment details;
- To create daily floor sheets detailing reservations;
- To undertake general administration duties

**REQUIREMENTS**:

- Previous experience as in events or as a reservationist advantageous
- Excellent time management and communication skills
- Sales skills and ability to build productive business relationships
- Ability to manage multiple projects independently
- Ability to work well under pressure
- MS Office proficiency
- **PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.**_
- **WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.**_
- **SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL**_

**Salary**: R5,000.00 per month