Debtors Clerk

3 days ago


Durban, South Africa Marshall Security Full time

**POSITION**:
Debtors Clerk

**APPOINTMENT DATE**:
01 April 2024 (or sooner)

**CHARACTERISTICS/TRAITS REQUIRED**:
Motivated, Honest & Trustworthy. Attention to detail and accuracy. Exceptional work ethic. Ability to follow instructions from Supervisor and Manager. Ability to work independently and as a team. Must have numeric, organisational, communication, analytical and time management skills. Be client and result orientated. Ability to ‘think out of the box’ and go the extra mile.

**DUTIES**:

- Daily monitoring of allocated book of accounts to ensure that the maximum number of overdue balances are challenged, and accounts are up to date.
- Daily Administering Debtors / Debt collection - Follow up on outstanding accounts.
- Collect overdue monies and timeously flag overdue accounts to relevant staff and management
- Accurate and constant follow-up with customers regarding outstanding payments.
- Deal with and resolve queries and incoming calls from clients on a daily basis.
- Daily and monthly reporting to management.
- Daily housekeeping and maintenance of debtor’s book and daily checking of accounts for discrepancies to journal and rectify.
- Allocations of accounts must be maintained accurately at all times.
- Must be able to process credit notes, refunds, raise manual invoices and assist other departments if requested.
- Complete the Debtor’s spreadsheets (Trackers) with accurate information for the Debtor’s dashboard.
- Assist walk-in clients when required.
- Maintain and manage Debit Order spreadsheet with accuracy and attention to detail.

**EXPERIENCE REQUIRED**:
3 - 5 years' experience as a Debtors clerk or a similar role

Previous experience with Debt Collection is an advantage.

Must have the ability to handle and deal with difficult, high-pressure situations.

Must have the ability to manage and deal with a large customer base.

Be fluent in English.

Have good time management skills.

Be computer literate in MS Office

Good understanding and working knowledge of Accounting Systems (Pastel Evolution, BPO and Linkserv advantageous)

Have excellent negotiation & communication skills internally and externally.

**KNOWLEDGE & CERTIFICATIONS REQUIRED**:
Grade 12 or equivalent

Financially-related qualification

Criminal Record Vetting Procedure

Pre-employment Polygraph

**REMUNERATION PACKAGE**:
Basic Salary (Level 3-5)

Incentive

**SUBMIT CV & REFERENCES TO**:
**CUT-OFF DATE**:
29/02/2024


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