Restaurant Hostess

3 months ago


Century City, South Africa HotelJobs.co.za Full time

Restaurant at a luxury Hotel / Apartments in the Century City area is looking for a Hostess to provide excellent service and to ensure great customer satisfaction.

**Responsibilities**:

- Greet guests at assigned tables & ensure each guest has received a menu.
- Know all items on the menu & the basic ingredients and method of preparation of each.
- Ensure tables are set with linens, silverware & glasses.
- Take accurate food & drinks order, using the POS system and deliver within the specified time limits.
- Ensure that all orders are received timeously.
- Clears all dirty cutlery &crockery from the table once guests have finished using them.
- Offers desserts & coffee to guests.
- Bill the guest correctly
- Ensure restaurant area, fixtures & fittings are clean & hygienic

**Requirements**:

- Grade 12
- Preferably 3 years of previous hostess experience
- Hands-on experience with cash register and ordering information system.
- Basic math skills
- Excellent interpersonal
- & communication skills
- Strong customer service orientation and active listener
- Attentive and patience for customers
- Comfortable in dealing with very distinguished clientele.
- Must be well-presented.
- Enthusiastic personality.
- Drivers license