E-commerce Analyst

2 weeks ago

Midrand, South Africa Colgate-Palmolive Full time

No Relocation Assistance Offered
140242 - Midrand, Gauteng, South Africa

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions

If this is how you see your career, Colgate is the place to be

Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you would like to work for a company that lives by their values, then give your career a reason to smile...every single day.

**SCOPE OF RESPONSIBILITY**:
The purpose of the e-Commerce Analyst role is to help Colgate Palmolive South Africa develop an understanding of the e-Commerce market size, market share, international and local product and service pricing. This is a highly analytical role that requires considerable desktop research and consideration of data from multiple sources.

**KEY RESPONSIBILITIES**:

- Participates in development of e-commerce strategy for Colgate-Palmolive South Africa
- Monitor and analyse online shopper activations, on site and off site that are customer focused.
- Liaise with brand teams for strategy and brand guidelines. Provide evaluative data insights to support the pricing review process.
- Assist development of best in class on site content (images, videos, layout, copy), SEO optimization. Support creation of content that tells compelling stories that in turn drive conversion.
- Develops and strengthens relationship with e-retailers consumer insights in South Africa to improve Colgate-Palmolive business offering in e-commerce channel
- Reporting on Customer Satisfaction studies and account planning understand customer’s needs and motivations in e-commerce channel
- Monitors the achievement of sales objectives with each assigned account, identify gaps and opportunities on weekly basis and propose plans for exploiting business development activities and implement plans for remedial action
- Monitors 6P (availability, pricing, shelf positioning, POS materials, promotional activities, professional recommendation level) and other e-commerce KPIs (traffic, conversion, etc) execution on a weekly basis, ensuring quick issues are escalated for attention and support to resolve problems is priority.
- Provide insight plans for On-line retailers to grow mutual e-com business
- Keeps on track e-retailers evolution, evaluate potential customers for Colgate-Palmolive and make proposals for new partnership
- Ensures pricing strategy, as well as, promotions strategy to drive incremental sales volume in e-commerce channel
- Support preparation process with annual business plans for each assigned account consistent with overall sales volume in e-commerce channel
- Helps improve knowledge and understanding of e-commerce within a broader commercial team.
- Keeps the organization abreast of the latest trends and developments which have business implications

**REQUIRED QUALIFICATIONS**:

- A Bachelor's Degree in Mathematics/ Statistics / Business Science and or Commerce.
- A proven track record of performance with at least 2years relevant experience in same or similar role
- Commercial understanding is essential
- Marketing/Customer Development/ Sales responsibility and strong relationship/Understanding of e-retailer landscape.
- Working in e-commerce in either of the formats with clear operational responsibilities

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.

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